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Eurolines London Strasbourg recent customer reviews
My bus arrived late to Paris, I was supppsed to arrive at 5pm but instead arrived at 6.45pm. By that time my connecting bus to Strasbourg already left (it was at 6pm). When I went to customer service to ask for assistance, one staff member whose name was David treated me horrible and kinda joked about my situation (When I explained that I needed to be in Strasbourg soon due to family emergency he said "what do you want me to do? Take my car and drive you there?" I was very shocked that someone could be this mean. He sent me to his manager Damien who was very helpful and told me that the next bus was in 4 hours. So I had to wait at the station for the next bus to Strasbourg. No compensation, refund or apology given. This was the worst trip/service ever.
Kine D.
The driver was curt to the point where I didn't feel I could approach him to ask a question. The bus from London to Paris did not have sufficient legroom so my knees were pressed up against the seat in front of me
Aireni O.
No internet or outlets on bus from London to Paris. Seats very cramped. Bus from Paris to Strasbourg perfect.
Jeremy S.
London King's Cross - St. Pancras to Strasbourg Bus and Train
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